Saturday, September 1, 2012
Simplify Negotiations with the six rules of effective communication
To negotiate effectively, you must be able to communicate effectively. Unfortunately, most salespeople and entrepreneurs do not realize the importance of solid communication skills of the negotiating process. As a result, they lose sales or not you get the best deal possible.
However, as a seller, are not intended for mixed messages and meanings characteristic of poor communication skills. With a conscious effort, and all sales professionals able to overcome the communication barriers that prevent understanding in negotiation. With a little more effort, you can improve the delivery of the message to your colleagues and work together toward a mutually beneficial agreement.
Use the following six rules for effective communication to connect with others at the negotiating table and in all forms of communication:
Rule 1: Organize Your Thoughts
Throughout the negotiation process, always take the time to organize your thoughts to avoid conveying a wrong message or confusing issues. Before you start the negotiation process, and even after the start, take notes and plan what you are saying.
To help you express your thoughts clearly when negotiations begin, outline in advance the main points that you want to cover. Plan the gist of what you say is the most effective way to avoid sending mixed messages, but do not stop with this. How to start negotiations, continue to take notes and plan your answers as you go through the whole process. And remember, there is no law that says that all statements must be satisfied with an answer within five seconds. Take your time. In fact, silence can be a powerful negotiating tool.
Stop talking whenever you feel like you need to reorganize yourself and before you respond to everything he says. And make sure that everything you say reflects the true meaning of your thoughts. This tactic not only helps you organize what you're saying, but also helps you digest what your counterpart proposes.
Rule 2: Do not Think, Think Through It
Think about something leads to confusion, but thinking through something leads to clarity. The difference between these two processes is a crucial distinction in communication. Many times, people approach negotiations with a way of thinking, "Tell it like it is, then let the chips fall where they may." But the development of an idea to its logical conclusion, it is possible to evaluate the possible answers you can get the other side.
For example, if you bid and say: "Take it or leave it", what kind of response would that produce? The other party may say, "Okay, we'll go." You might say, "Thanks but no thanks." You might say: "We will not take, but here's what we will accept." Or it could say: "Nobody talks to us like that!" And leave the room.
A range of possibilities exist, and this tactic requires a careful reading of the reactions of the other person. But if you hear from your experiences with the person that they accept your offer or counter offer, it makes sense to speculate and take risks. So give some thought to possible reactions to your points your party before you actually make them.
Rule 3: Recognize that actions speak louder than words
Experts say that seventy-five percent of communication is nonverbal. This means that messages that convey negotiators have more to do with their looks, their actions, and the way they say things, that the actual words they say.
The best negotiators practice saying and doing things in a way that sends the exact message you want to send. The bottom line is that the better you become at using nonverbal communication, reading and other non-verbal messages to send, the more effective you can be as a negotiator. Realize that everything you do at the bargaining table is part of the process of communication and negotiation. So make sure you do not send the wrong messages by doing something that contrasts with what you mean.
Rule 4: Be brief
Most people tune in to a majority of what they hear, so you should always be concise and get right to the point. Say what you will say a few words as possible, without being blunt. If the drone, people will stop listening to you. To ensure your message reaches your counterpart, again simplifying the message, and then processed as they ask questions. Repeat the main point several times to emphasize the most important thing.
To increase your bargaining power even more, the practice say it in clear and concise manner, then repeat the key points for you again and again. A major problem with the communication negotiation occurs when the party gets too wrapped up in what they mean, who does not pay attention to what you say. This is why it is so important to organize your thoughts, and tell the main points concisely, persuasively.
Rule 5: Always Translate your message into benefits for the other party
People always listen more carefully when they believe there is some advantage in your message to them. In the negotiations, focus on this advantage, even when the underlying purpose of the message is in your favor.
For example, when interviewing for a new job, do not talk about the huge salaries the company can offer. She talks about all the great skills that can lead to the company, to their advantage. You try to convince them that they will be ahead of all others, arguing that, regardless of cost.
As a seller, you should always highlight the value of your product or service, rather than at cost. Always speak in terms of what benefits the other party receives as a result of contractual conditions.
Rule 6: Listen carefully to the other party
If you want to reach a mutually beneficial agreement, you must make sure your message is heard and understood. But not so caught up in your message that you hear and understand what the other party needs to reach an agreement. Use the following tips for listening more effectively:
Open your mind and be receptive to the message of the other party.
Make a commitment to listen and follow through with this commitment, not just start talking.
Listen to your feelings, as well as facts, and take into account the concerns of the other party.
Eliminate distractions. Close the door, turn on the radio and tune in with the other person.
Responding to the other party questions that stimulate conversation and clarify your understanding of his message.
Take notes on the most important part is the other, and keep in mind these points as you formulate your answers.
How to improve your listening skills, you increase your negotiating effectiveness by collecting additional information to be used in the search for solutions. Communication is the key to effective communication negotiation is a two way street that requires all parties to exchange messages. To negotiate more effectively, we must address the other hand, with strong communication skills. Using these six rules for effective communication, it is possible to overcome barriers, achieve a higher level of satisfaction every time you negotiate, and win more sales in the process.
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